Scheduled inspection, preventive servicing and priority support for industrial robots and controllers — so failures get caught on a maintenance visit instead of in the middle of a shift.
Almost nothing on a robot fails without warning. Bearings get noisy, dresspacks chafe through a sleeve before they short, backup batteries die months before the memory does. Preventive maintenance is the practice of being in the cell when those signs appear rather than after.
Emergency hotline for critical unplanned downtime. Same-day diagnosis and priority component dispatch for AMC subscribers, with reserve stock held for Critical-tier cells.
Every visit ends with a written condition report: what was inspected, what was found, what was corrected on the spot, and what is coming due. It is the record your auditor asks for and the evidence you need when a wear part finally has to be budgeted.
A non-critical cell and a high-throughput line do not need the same contract. Pick the tier by the cost of an hour of downtime, not by the size of the robot.
| Tier | Response time | Visits / year | Spares priority | Ideal for |
|---|---|---|---|---|
| Standard | 48 hours | 2 scheduled | Standard queue | Non-critical production |
| Priority | 24 hours | 4 scheduled + on-call | Priority stock hold | Critical assembly lines |
| 24/7 Critical | Same-day / hotline | Quarterly + standby | Dedicated reserve stock | High-throughput cells |
Robot make and model, controller generation, application, shift pattern and site. We'll come back with the tier that fits and what it covers.
This is the schedule we build from. The intervals then get set against your duty cycle, environment and application — a spot-welding cell on three shifts in a dusty bay is not on the same clock as a single-shift palletiser.
| Interval | Area | Checked |
|---|---|---|
| Every visit | Controller cabinet | Fan and filter condition, internal temperature, dust ingress, terminal tightness, battery and memory-backup status |
| Every visit | Dresspack & cabling | Retraction function, clamp and bracket security, abrasion points, sleeving and conduit wear, connector seating |
| Every visit | Safety circuit | E-stop and enabling device function, guard interlocks, safe-speed behaviour in manual mode |
| Periodic | Axis mechanics | Backlash check, unusual noise and vibration survey, brake test on each axis, counterbalance condition |
| Periodic | Lubrication | Gearbox oil and grease condition and level, scheduled change at the interval the duty cycle calls for |
| Periodic | Calibration | Mastering and zero-position verification, tool and base frame check after any collision or joint work |
| Annually | Backups | Full controller image, robot programs and PLC logic archived, with a copy held off the machine |
| Annually | Wear-part review | Forecast of what will need replacing over the next cycle, quoted ahead of the shutdown window |
Knowing a reducer is on its way out is worth very little if the replacement is twelve weeks away. Because we hold and source robot spare parts ourselves, wear-part forecasting from a visit turns into a stock hold rather than a purchase-order queue.
For Critical-tier cells we hold dedicated reserve stock against the specific components most likely to stop that machine, chosen from what the inspections have been finding.
Scheduled preventive-inspection visits, gearbox servicing and lubrication, joint calibration, controller health checks including fan, filter, battery and memory-backup status, dresspack inspection, wear-part forecasting, program and configuration backups, and a priority hold on spare parts with expedited dispatch.
Standard tier responds within 48 hours with two scheduled visits a year. Priority responds within 24 hours with four scheduled visits plus on-call support. 24/7 Critical gives same-day or hotline response, quarterly visits plus standby, and dedicated reserve stock held for your cell.
KUKA, FANUC, ABB and Yaskawa industrial robots across the KR C, R-30i, IRC5 and DX/YRC controller generations, along with the PLCs, HMIs and panels around them.
Yes. Most of the cells we maintain were installed by someone else, including cells whose original supplier no longer supports that controller generation.
You call the fault line. AMC subscribers get triaged ahead of scheduled work, with same-day diagnosis and priority component dispatch on the Critical tier and a dedicated reserve stock hold for the cell.
Yes, and it is the version we recommend. When operators learn the preventive-check routines alongside our visits, the routine daily and weekly checks get done properly between visits, which reduces how often anyone needs to be called in at all.
It depends on duty cycle, environment and application far more than on calendar time. A spot-welding cell running three shifts in a dusty bay needs a different interval from a palletising cell running one. We set the schedule from how the cell actually runs, then adjust it against what the first visits find.
Yes. We run maintenance contracts across India from our Pune facility, and serve European manufacturers through our overseas branch in Germany.